NEW: Direct-to-Review Makes It Easier for Happy Customers to Leave Reviews

You asked, we listened! Our users wanted a faster, friction-free way to get reviews from their happiest customers, and that’s why today we’re launching the highly anticipated ‘Direct-to-Review’ setting for Get Reviews. It’s a simple change, but one that could make a world of difference to your review generation.

With Direct-to-Review switched on, positive reviewers will automatically skip the ‘internal feedback’ step when completing review requests, so they can jump right to leaving you reviews on your preferred sites in just two clicks.

That means far fewer dropouts in the Get Reviews process, a shorter journey for your customers, and crucially, more reviews for your business.

How does Direct-to-Review work?

Here’s the current flow that Get Reviews takes your customers through:

  1. Rate your business out of 10
  2. Write feedback about your business
  3. Click through to review sites to paste their review

Now, here’s what that looks like when Direct-to-Review is switched on, and your customer gives you a positive score (you can set the threshold of this yourself with ease):

  1. Rate your business out of 10
  2. Write feedback about your business
  3. Click through to review sites to paste their review

How to switch on Direct-to-Review for new Get Reviews templates

No need! We’ve already done it for you.

This feature has come after such high demand that it just made sense to have it switched on as a preset for each new Get Reviews campaign you set up, and we’re confident…

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