Let’s be honest. No one wants to send a support email only to receive a (possibly automated) response 48-hours later. Similarly, no one wants to be put on hold for 30+ minutes while being told they’re the next caller in line.
We live in a world of instant gratification. Your customers are busy and they want to speak to you on their terms and get the help they need on their time.
Live chat allows for you to provide immediate, personalized, and efficient support for your customers and prospects.
So, if you’re part of the 37% of internet users with a WordPress website and you need live chat functionality, this guide is here to help. We’ll cover 12 WordPress live chat plugins to engage visitors and offer effective and speedy support.
Best WordPress Live Chat Plugins
- HubSpot WordPress Plugin
- Tawk.To Live Chat
- Zendesk Chat
- Pure Chat
- Drift
- Tidio Live Chat
- LiveChat
- Live Chat (Messenger API) + PolyLang
- Live Chat by Formilla
- WP-Live Chat
- JivoChat
- Crisp
1. HubSpot WordPress Plugin
With HubSpot’s WordPress plugin, you get more than just live chat — you also get forms and pop-ups, CRM and contact management, email marketing, marketing automation, and reports and analytics. Plus HubSpot integrates with over 500 other tools.
In addition to…
